TERMS OF USE

These Terms of Use (“Terms”) govern your access to and use of The Artist Platform, available at www.theartistplatform.com.au (the “Platform”).

The Platform is owned and operated by The Artist Platform Pty Ltd (ACN 696 166 220) (“TAP, we, us, our”).

By creating an account or using the Platform, you agree to these Terms and to our Privacy Policy, which is available at theartistplatform.com.au/privacy. If you do not agree, do not use the Platform.

If you use the Platform on behalf of a company or other entity, you confirm that you have authority to bind that entity, and these Terms bind both you and the entity.

In these Terms:

The Platform connects Artists with Venues, with other Artists for collaboration and, over time, with other music industry participants. It allows Artists to build profiles, allows Venues to search and filter Artists, and provides messaging, matching and booking tools, together with educational and artist development resources and the Marketplace.

TAP provides the introduction and the tools. TAP is not a party to any Booking or other arrangement formed between users. TAP is not a booking agent, manager, employer, promoter or representative of any user, and does not guarantee that any user will obtain bookings, performers, income or any particular outcome.

Each Booking is a direct contract between the Artist and the Venue. Those parties alone are responsible for performing it, including payment, performance, superannuation, insurance and compliance with applicable law.

TAP does not vet, audition or endorse any Artist, and does not inspect or endorse any Venue. Verification steps we may perform (such as checking a Venue's licence details) are limited in nature and are not a warranty that any user, profile or listing is accurate, lawful or suitable.

Users may agree additional or varied terms for a Booking, including through an adapted version of our template booking agreement. Those terms operate solely between the users who agree them. TAP is not bound by them and has no obligation to enforce them.

The Platform will develop over time. We may add, change or retire features, and we do not promise that any particular feature will remain available in its current form, particularly during a Free Period. We will give reasonable notice through the Platform or by email of changes that materially reduce functionality you have paid for.

Matching, filtering and recommendation features are automated tools. They suggest possible connections based on profile information, stated preferences and Platform activity. A suggestion or match is not advice, and it does not mean TAP has assessed, vetted or endorsed the suggested user.

You must be at least 18 years old to create an account. A performer under 18 may be represented on the Platform only through an account operated by a parent, guardian or authorised adult representative.

You must provide accurate, current and complete information when registering and keep it up to date. Venues may be asked to provide verification details, including business name, ABN, venue capacity and applicable licence details (such as a OneMusic licence number).

You are responsible for activity on your account and for keeping your login credentials secure. Notify us promptly at support@theartistplatform.com.au if you suspect unauthorised access.

You may hold an account only for a genuine purpose connected with live music. We may decline, suspend or cancel registrations at our reasonable discretion, including where verification cannot be completed.

Your account is personal to you, or to the entity you represent, and is not transferable. You must not share your login credentials or allow anyone else to access the Platform through your account, other than an authorised representative of your entity.

You may hold one account of each type unless we agree otherwise. We may ask you at any time for further information to verify your identity, business details or licence details, and may suspend your account while verification is outstanding.

Artists may upload Content to their profile, including biographies, images, live performance video, audio files and links (including unlisted links to third-party services).

You retain ownership of your Content. By uploading it, you grant TAP a non-exclusive, royalty-free, worldwide licence to host, store, reproduce, display and communicate that Content for the purposes of operating, promoting and improving the Platform. This licence ends when you delete the relevant Content or close your account, except to the extent the Content has already been shared with other users or is retained in routine backups.

You warrant that you own your Content or hold all rights needed to upload it and to grant the licence in clause 5.2, including in any underlying musical works and sound recordings, and that your Content does not infringe any third party's rights, including copyright and moral rights under the Copyright Act 1968 (Cth).

Content that other users make available to you through the Platform (including unreleased recordings shared for booking evaluation) may be accessed only for the purpose of assessing or arranging a Booking. You must not download, copy, distribute, publish or otherwise use another user's Content without that user's permission.

Once a Booking is confirmed, you grant the Venue a non-exclusive, royalty-free licence to use your name, profile images and promotional materials to promote that performance. The licence is limited to that purpose and ends when the Booking is performed or cancelled.

You must promptly remove Content from the Platform if you no longer hold the rights needed to keep it there.

You are responsible for your own equipment, transport and any insurance appropriate to your performances. Some engagements, including larger venues, festivals, promoter-run shows and ticketed events, may require you to hold your own public liability insurance. You are responsible for assessing whether cover is needed and for obtaining it. TAP does not insure Artists, performances or equipment.

Where your profile embeds or links Content hosted on a third-party service (such as a video or streaming platform), you must hold the rights to share that link and comply with the third party’s terms.

We may feature your public profile Content in our own marketing of the Platform, such as showcasing artists on our website or social channels, with attribution to you. You may opt out at any time in your account settings, and we will stop new uses of your Content from that point.

Venues must ensure their listings are accurate, including capacity, available equipment and any conditions of performance.

Venues are solely responsible for holding and maintaining all licences and approvals required to operate and to host live music, including liquor licensing, local government approvals and music licences (such as a OneMusic Australia licence covering the public performance of music at the venue).

Venues are responsible for complying with their legal obligations to performers they engage, including payment, workplace health and safety, and superannuation where it applies. Our resources flag these obligations but do not replace the Venue's own advice.

Venues are responsible for holding insurance appropriate to hosting live performances, including public liability insurance. TAP does not insure Venues, events or attendees.

We may ask a Venue to confirm whether it holds public liability insurance and whether that insurance covers live performance, and to provide evidence of cover, such as a certificate of currency. Each confirmation is the Venue’s own declaration. The Venue is responsible for its accuracy and must update it promptly if the cover lapses or changes. TAP does not verify insurance confirmations, and users should make their own enquiries where insurance is important to an engagement.

A Booking is formed when both the Artist and the Venue confirm the engagement through the Platform's confirmation flow, or when they otherwise agree directly.

The Platform provides template booking documents, including a template booking agreement and any short form of it, that users may download and adapt. The templates are general resources only. They are not legal advice, and TAP does not warrant that they suit any particular engagement. Users should obtain their own advice where the engagement is significant or unusual. The Platform may pre-populate a booking document or confirmation flow with information drawn from each party’s profile. You must check pre-populated details before confirming a Booking, and TAP is not responsible for errors in information a user has supplied.

During the Platform's initial phase, payments between Artists and Venues occur outside the Platform. Users are responsible for agreeing and settling payment between themselves, including invoicing and any superannuation.

The Artist and the Venue are responsible for agreeing any change to a Booking, including set times, fees and cancellation, and should record changes through the Platform where possible. TAP does not verify changes agreed between users and is not liable for loss arising from a change to, or cancellation of, a Booking, except to the extent we caused the loss by our negligence or breach.

We may notify you through the Platform or by email of changes to a Booking you are part of. You are responsible for reviewing those notifications.

The Artist and the Venue should record the commercial terms of each Booking, including fees, set times, cancellation and equipment, in a booking agreement between them. TAP does not impose commercial terms on any Booking.

Where a performance is ticketed, ticket sales and pricing are matters for the Artist, the Venue and any promoter or ticketing provider they engage. Ticketing services are subject to the relevant provider’s terms. TAP does not set or approve ticket prices and is not responsible for ticketing arrangements.

Any sponsorship or promotional arrangements affecting a performance, including whether a sponsor of one party conflicts with a sponsor of the other, are for the Artist and the Venue to agree between them. TAP does not approve or administer those arrangements.

Each user is responsible for its own tax obligations arising from a Booking, including GST, income tax and record keeping.

Engaging an Artist may attract superannuation guarantee obligations under the Superannuation Guarantee (Administration) Act 1992 (Cth). A person who is paid to perform music may be an employee for superannuation guarantee purposes even where engaged as a contractor, including where the person is engaged principally for their labour. Whether an obligation arises depends on the circumstances of the engagement, including whether the performer is engaged as an individual or through a company or other entity. The party that engages and pays the performer, which may be the Venue or a promoter or other hiring party, is responsible for assessing whether those obligations apply and for meeting them by the due dates.

Where a superannuation guarantee obligation applies, the contribution must be paid to the performer’s superannuation fund. Paying cash or an increased fee to the performer does not, of itself, discharge that obligation.

Artists and Venues should record in their booking agreement whether the agreed fee is inclusive or exclusive of any superannuation contribution and, where a contribution is payable, the details needed to pay it. An Artist may provide superannuation fund details, such as the fund name and member number, through their profile or a booking document for that purpose.

Information on the Platform about tax, superannuation or engagement obligations is general only. TAP does not calculate, collect or remit tax or superannuation for any user, and is not liable for a user’s failure to meet those obligations.

Use of the Platform during any free or beta period notified to you is free of charge for that period. Beta access carries no lock-in and no ongoing commitment.

After any applicable free period, Fees apply as displayed on the Platform at the time you subscribe or transact. Current Fees may include an Artist subscription and, once payment functionality launches, a per-booking fee payable to TAP (or a monthly booking plan in its place).

All Fees are stated in Australian dollars and include GST unless stated otherwise.

We may change Fees by giving you at least 30 days' notice through the Platform or by email. Changes apply from your next billing cycle or your next Booking after the notice period ends. If you do not accept a change, you may close your account before it takes effect.

Referral benefits (such as extended free periods) are subject to the referral terms displayed on the Platform and may be varied or withdrawn prospectively.

Referral benefits apply only for genuine referrals of new users. You must not refer yourself, create accounts for this purpose, or otherwise manipulate the referral program. We may withdraw benefits obtained through manipulation and may treat serious manipulation as a breach of these Terms.

Paid subscriptions renew automatically at the end of each billing period until cancelled. We will remind you before your Free Period ends and before billing begins.

You may cancel a subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period, and you keep access until then. Amounts already paid are not refundable except as required by law, including the Australian Consumer Law.

You must keep your payment details current. If a payment fails, we may retry it and may suspend paid features until payment is made. We will give you notice before suspending.

Payments are processed by a third-party payment processor. We do not store your full card details, and your use of the processor may be subject to its own terms.

When in-platform payments, subscriptions or expanded marketplace features launch, we may introduce additional terms for those features. We will notify you of any additional terms before they apply to you, and the clause headed Changes to These Terms applies to any related change to these Terms.

The Marketplace presents resources, tools, services and products relevant to artists, venues and the wider live music industry. It includes free resources and guides, together with listings and Offers from Providers, such as photography, videography, production and engineering services, marketing and social media services, coaching, writing rooms, merchandise, equipment and software suppliers, insurers, superannuation funds and professional services. Categories and listings may change over time.

Unless we expressly state otherwise, a listing is not an endorsement, and any engagement between you and a Provider is solely between you and that Provider. TAP is not responsible for third-party services, advice or content.

Some listings and Offers are commercial arrangements. TAP may receive a fee, commission or other benefit from a Provider in connection with a listing, or when you engage the Provider or use an Offer. A listing or Offer does not mean that TAP has assessed the Provider or its goods or services, and you should make your own enquiries before engaging any Provider.

Offers are made by the relevant Provider and are subject to the Provider’s own terms, eligibility conditions and availability. TAP does not guarantee that an Offer will remain available or that a Provider will honour it. You may report a problem with an Offer to us, and we may assist, but we are not obliged to intervene.

Any purchase or engagement between you and a Provider is a contract between you and that Provider on the Provider’s terms. Rights you have under the Australian Consumer Law in respect of goods or services supplied by a Provider are against the Provider as the supplier. Complaints about a Provider should be directed to the Provider in the first instance, and you may also tell us so that we can review the listing.

We may add, change, suspend or remove Providers, listings, categories and Offers at any time.

Educational resources on the Platform are general in nature. They are not legal, financial or professional advice.

TAP works with approved industry partners (for example, OneMusic Australia and, in future, other industry bodies and education institutions) on initiatives such as venue verification, licensing education and industry data quality.

We will only share your identifying information with an approved partner where you have opted in. The opt-in is presented as a separate consent at registration or in your account settings, and you may withdraw it at any time in your account settings. Withdrawal does not affect sharing that occurred while your consent was active.

Aggregated or de-identified information that does not identify you may be used and shared as described in our Privacy Policy.

You must not, and must not attempt to:

• •use the Platform for any unlawful, misleading or fraudulent purpose;
• •circumvent the Platform to avoid Fees once they apply to you, including by moving a Platform-originated Booking off-Platform for that purpose;
• •upload Content that is infringing, defamatory, offensive or that you lack rights to share;
• •misrepresent your identity, affiliations, metrics or credentials, including inflating follower or listener counts;
• •scrape, harvest or bulk-extract data from the Platform, or use automated tools to access it without our written consent;
• •reverse engineer, copy or interfere with the Platform or its security;
• •use information obtained through the Platform to contact users for purposes unrelated to live music engagement or collaboration;
• •harass, bully, threaten or vilify any user, or deal with another user in an abusive or demeaning way in messages or other conduct on the Platform;
• •send spam or unsolicited bulk messages through the Platform’s messaging tools; or
• •upload viruses, malware or other code designed to interfere with the Platform or any user’s systems.

The Platform’s messaging tools are provided for communication connected with live music engagement and collaboration, including between Artists. We do not routinely monitor messages, but we may review reported messages and related records to investigate suspected breaches, fraud or safety issues, consistent with our Privacy Policy.

The Platform may allow users to leave reviews and ratings. Reviews must be genuine, based on the reviewer’s own experience, and must not be misleading, offensive or posted in exchange for a benefit that is not disclosed.

We may moderate, remove or decline to publish a review where we reasonably consider it breaches these Terms or the law. We do not verify reviews and are not responsible for their content.

Metrics displayed on profiles, such as follower or listener counts, are drawn from user input and third-party sources. We do not verify them, and you should make your own assessment of another user before confirming a Booking.

You may report Content or conduct that you consider breaches these Terms or the law by contacting support@theartistplatform.com.au. We will review reports and may act on them, but we do not promise a particular outcome.

If you believe Content on the Platform infringes your copyright or other rights, your report should identify the Content, the right you say is infringed, and your contact details. We may remove or disable access to Content that is the subject of a complaint while we consider it, and may give the complaint, or its substance, to the user who uploaded the Content.

We may remove Content where we reasonably consider it breaches these Terms or the law, or where we are required to do so. Where practicable, we will tell the uploader why.

We will send you service communications about your account, your Bookings and the Platform, such as confirmations, reminders and notices under these Terms. These are part of the service and you will receive them while you hold an account.

With your consent, we may also send you marketing communications, including news, offers and Platform updates. You may opt out at any time using the unsubscribe link or your account settings, consistent with the Spam Act 2003 (Cth).

TAP owns or licenses all intellectual property in the Platform, including its software, design, branding, databases and compilations of data. Nothing in these Terms transfers that intellectual property to you.

You receive a personal, non-exclusive, non-transferable licence to use the Platform in accordance with these Terms.

If you give us feedback or suggestions, we may use them without restriction or payment.

“The Artist Platform”, the TAP logo and our other branding are trade marks of TAP, whether or not registered. You must not use them without our prior written consent, except to refer accurately to the Platform.

You must not replicate the Platform or any substantial part of it, or incorporate it into another website, application or service, without our written consent.

Our collection, use and disclosure of personal information is governed by our Privacy Policy, which forms part of these Terms. Key points, including partner sharing and what happens to data if the business is sold, are summarised there.

The Platform may link to or integrate with third-party services (including video and audio hosting, analytics and partner systems). Your use of those services is governed by their own terms, and TAP is not responsible for them.

We aim to keep the Platform available, but we do not guarantee uninterrupted access. The Platform may be unavailable during maintenance, upgrades or outages, including events outside our reasonable control. Where practicable, we will give notice of planned maintenance.

During any beta phase, features are still in development and may change, be withdrawn or behave unexpectedly. We recommend that you keep your own copies of important Content.

You are responsible for the devices, internet access and data charges you need to use the Platform.

Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy you have under the Competition and Consumer Act 2010 (Cth) or any other law that cannot lawfully be excluded.

Where we are permitted to limit our liability for a failure to comply with a consumer guarantee, our liability is limited, at our option, to resupplying the services or paying the cost of having them resupplied.

Subject to clause 20 (Australian Consumer Law), and to the maximum extent permitted by law:

• •the Platform is provided on an "as available" basis, and we do not warrant that it will be uninterrupted, error-free or secure;
• •we are not liable for the conduct of any user, for any Booking or its performance or non-performance, or for any dealing between users or between a user and a third-party provider;
• •we are not liable for loss of profits, revenue, data, opportunity or goodwill, or for indirect or consequential loss; and
• •our total aggregate liability to you in connection with the Platform is limited to the greater of the Fees you paid to us in the 12 months before the event giving rise to the claim and $100.

You indemnify TAP against loss arising from your Content, your breach of these Terms, or your dealings with other users, except to the extent the loss is caused by our negligence or breach.

You may close your account at any time through your account settings or by contacting us.

We may suspend or close your account, or remove Content, where we reasonably believe you have breached these Terms, where required by law, or where verification details cannot be confirmed. Where practicable, we will give you notice and an opportunity to respond before doing so.

Closure of an account does not affect Bookings already confirmed between users, which remain a matter between those users.

Closure or suspension of an account does not affect rights or obligations that arose before it. Clauses that by their nature should continue, including those dealing with intellectual property, liability, indemnity and disputes, survive.

We may update these Terms from time to time, including as new features (such as payments and subscriptions) launch. We will give reasonable notice of material changes through the Platform or by email. Changes apply prospectively. If you continue to use the Platform after a change takes effect, you accept the updated Terms.

If you have a dispute with another user, you should first attempt to resolve it directly with that user. We may, but are not obliged to, assist.

If you have a dispute with us, contact us first at support@theartistplatform.com.au and we will attempt to resolve it with you in good faith before either party commences proceedings, except where urgent relief is sought.

These Terms are governed by the laws of New South Wales, and the parties submit to the non-exclusive jurisdiction of its courts.

If part of these Terms is unenforceable, that part is severed and the rest remains in effect.

You may not assign your rights under these Terms without our consent. We may assign or novate these Terms as part of a sale or restructure of our business, and will notify you if we do.

Notices may be given through the Platform or to the email address on your account.

TAP and each user are independent parties. Nothing in these Terms, and no use of the Platform, creates a partnership, joint venture, agency or employment relationship between TAP and any user, or makes TAP a party to any Booking.

Neither party is liable for delay or failure to perform caused by events beyond its reasonable control, except for obligations to pay money.

The Platform is intended for users in Australia. If you access it from elsewhere, you are responsible for complying with the laws that apply to you there.

These Terms, together with the Privacy Policy and any additional feature terms we notify under these Terms, are the entire agreement between you and TAP about the Platform.

If we do not enforce a right under these Terms on one occasion, we may still enforce it later. A waiver is effective only if given in writing.

In these Terms, headings are for convenience only, the singular includes the plural, and “including” means including without limitation.

Enquiries: support@theartistplatform.com.au, or in writing to:

These Terms were last updated on 28 August 2026.